Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to: info@ridlerandco.com

What we collect

We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

Information required to generate a quotation or order

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

At your request, we may use this information to compile a quotation or order

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email, phone or post.  We may use the information to customise the website according to your interests.

How you can manage information we hold and how we use it

Data protection regulations mean you have rights over how we hold and use the information we hold about you:

You have the right to give your consent to us using your data for any activities we do not have a lawful basis to carry out, for example sending you marketing communications. You can withdraw it at any time

  • You have the right to request access to the information we hold about you; this is called a Data Subject Access Request
  • You have the right to know who your data is shared with and why
  • You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted
  • You have the right to have automated processing and profiling restricted.
  • You have the right to request that information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format

If you wish to action any of the above please email info@ridlerandco.com

Please do not include confidential information in e-mails

Cookies

This website uses cookies to monitor how the website is being used. The cookies will not be able to identify you. Cookies collect information in an anonymous form and record facts such as pages visited, how you arrive at the site and any options you select. We use the anonymous information to compile reports helping us to improve the site. Cookies enhance the usability of the website by for example, storing your preferences. We use cookies to promote the performance of the website and to provide you with a better user experience. A cookie is a small text file which is placed on your device. By using this website you are agreeing that we can place cookies on your device.

You are free to remove or block cookies at any time by using the settings in your browser. This may have an impact on the website performance by limiting your ability to use certain features.

To find out more about controlling or deleting cookies please visit: www.aboutcookies.org