43 Berkeley Square, London, W1J 5FJ
+44 (0)20 7112 6750

Privacy and Cookies Policy

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may request details of personal information which we hold about you.  If you would like a copy of the information held on you, please write to: email us

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Information required to generate a quotation or order

What we do with the information gathered

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • At your request, we may use this information to compile a quotation or order
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided or via LinkedIn.
  • From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email, phone, LinkedIn or post.  We may use the information to customise the website according to your interests.

How you can manage information we hold and how we use it

Data protection regulations mean you have rights over how we hold and use the information we hold on you:

  • You have the right to give your consent to us using your data for any activities we do not have a lawful basis to carry out, for example sending you marketing communications. You can withdraw it at any time.
  • You have the right to request access to the information we hold about you; this is called a Data Subject Access Request.
  • You have the right to know who your data is shared with and why.
  • You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted.
  • You have the right to have automated processing and profiling restricted.
  • You have the right to request that information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format.

If you wish to action any of the above, please email: email us

Please do not include confidential information in e-mails

How long Ridler & Co. Ltd keeps your information

The regulations do not set out any specific minimum or maximum period for keeping personal data. It says that personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. See: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/principles/storage-limitation/

Copyright information

The copyright of all text and certain images on this site are owned by Ridler & Co. Ltd. Reproduction of all content is prohibited without prior consent by Ridler & Co. Ltd.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have various rights in relation to your personal data. See: https://ico.org.uk/for-organisations/guide-to-data-protection/introduction-to-data-protection/about-the-dpa-2018

All of these rights can be exercised by contacting the Information Commissioner’s Office:

https://ico.org.uk/global/contact-us/

What sort of Cookies does the website use?

  • Strictly necessary cookies. These are cookies that are required for the operation of the website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way the website works.
  • Functionality cookies. These are used to recognise you when you return to the website.
  • Targeting cookies. These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We do use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use Google Analytics to help us monitor traffic. We may also use third party cookies to help us improve site functionality.

What are Cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well the website is performing, or even allow us to recommend content we believe will be most relevant to you.

Most cookies will not collect information that identifies you but will instead collect more general information such as how users arrive at and use the website.

Can you block Cookies?

Cookies help you to get the most out of the website, but you can disable cookies anytime by amending the settings within your browser or mobile device. Please remember that if you do choose to disable cookies, you may find that certain sections of the website will not work properly. Cookies will be placed on your device unless you follow the instructions in this policy.

More information

More detail on how businesses use cookies is available at: www.allaboutcookies.org. If you have any queries regarding this policy, please contact us at: email us

© 2024 Ridler & Co. - 43 Berkeley Square, London W1J 5FJ